关于我们的政策
This website is provided by，Guangzhou Yixuan Media Technology Co., Ltd.& AVATAR TRADING Joint operation
GREATRADING LIMITED
Red Hill House 41 HOPE STREET CHESTER United Kingdom CH4 8BU
These Terms shall be governed by the laws of France, without regardtoits conflict of laws rules or principles.
I. Privacy Policy
Explains how user information is collected, used, and protected.
Core Structure
Types of Information Collection
Account Information: Name, Email, Phone Number
Order Information: Shipping Address, Payment Information
Technical Data: Cookies, IP Address, Browsing Behavior
Purpose of Information Use
Completing Orders
Customer Support
Marketing Communication (Optional Subscription)
Information Sharing
Partnership with Logistics Companies and Payment Platforms
Do Not Sell User Personal Information
Data Security
Encrypted Payments
International Data Transfer (GDPR Compliant)
User Rights
Data Access, Deletion, and Modification
Cookies Policy
Statistical Analysis
Ad Retargeting (e.g., Meta, Google Ads)
II. Terms of Service
Regulates user behavior and responsibilities on the website.
Core Content
Account Registration and Liability
Prohibited Activities (Fake Orders, Abuse of Discounts, Unauthorized Copying of Content)
Product Description Disclaimer (Natural pearls may vary slightly)
Right to Adjust Prices
Terms of Service Interruption or Website Updates
Applicable Law (Generally Hong Kong/Singapore/Target Country)
III. Shipping Policy
Especially suitable for cross-border jewelry live-streaming sales.
Core Structure
Shipping Time
Regular Orders: 1–3 business days
Festivals and Promotions: 3–5 business days
Logistics Methods
DHL, FedEx, UPS, SF International
Shipping Fee Policy
Free Shipping Threshold for Orders Over a Certain Amount
Tracking Service
Customs Duties for Special Countries
Customs duties are borne by the buyer (clearly stated)
IV. Return & Refund Policy
Jewelry products must clearly state that "returns and exchanges are not supported for non-quality issues."
Core Content
Returnable/Exchangeable Items
Obvious Defects
Wrong Item Received
Transportation Damage (Unboxing Video Required)
Non-Returnable/Exchangeable Items
Personalized Customization
Weared Earrings (Hygiene Regulations)
Man-Made Damage
Return Process
Contact Customer Service → Provide Evidence → Review → Return Address
Refund Timeframe
7-14 days after confirmation of receipt. Refund via Original Payment Method
International Return Shipping Fees
Mostly borne by the buyer (must be clearly stated)
V. Payment Policy
Supported Methods
Visa / Master / AMEX
PayPal
Apple Pay / Google Pay
Strip / Shopline Pay
Payment Security
SSL Encryption
Complete payment information is not stored.
Currency Information
Automatically converts exchange rates based on visitor's region.
Tax Information
Does the order amount include Value Added Tax (VAT)?
VI. Product Care and Warranty Policy
Applicable to pearls, K gold, and S925 silver.
Pearl Care Instructions
Disclaimer Regarding Gold Plating Fading
Free Repair Scope
Within 30 days: Free repair for manufacturing defects
Paid Repair Scope
Man-caused damage such as broken chains or cracked pearls
VII. Legal Notice
Copyright of website content belongs to the company.
Unauthorized reproduction of images, videos, and text is prohibited.
Brand logo and visual elements are trademark assets.
GREATRADING LIMITED
Red Hill House 41 HOPE STREET CHESTER United Kingdom CH4 8BU
These Terms shall be governed by the laws of France, without regardtoits conflict of laws rules or principles.
I. Privacy Policy
Explains how user information is collected, used, and protected.
Core Structure
Types of Information Collection
Account Information: Name, Email, Phone Number
Order Information: Shipping Address, Payment Information
Technical Data: Cookies, IP Address, Browsing Behavior
Purpose of Information Use
Completing Orders
Customer Support
Marketing Communication (Optional Subscription)
Information Sharing
Partnership with Logistics Companies and Payment Platforms
Do Not Sell User Personal Information
Data Security
Encrypted Payments
International Data Transfer (GDPR Compliant)
User Rights
Data Access, Deletion, and Modification
Cookies Policy
Statistical Analysis
Ad Retargeting (e.g., Meta, Google Ads)
II. Terms of Service
Regulates user behavior and responsibilities on the website.
Core Content
Account Registration and Liability
Prohibited Activities (Fake Orders, Abuse of Discounts, Unauthorized Copying of Content)
Product Description Disclaimer (Natural pearls may vary slightly)
Right to Adjust Prices
Terms of Service Interruption or Website Updates
Applicable Law (Generally Hong Kong/Singapore/Target Country)
III. Shipping Policy
Especially suitable for cross-border jewelry live-streaming sales.
Core Structure
Shipping Time
Regular Orders: 1–3 business days
Festivals and Promotions: 3–5 business days
Logistics Methods
DHL, FedEx, UPS, SF International
Shipping Fee Policy
Free Shipping Threshold for Orders Over a Certain Amount
Tracking Service
Customs Duties for Special Countries
Customs duties are borne by the buyer (clearly stated)
IV. Return & Refund Policy
Jewelry products must clearly state that "returns and exchanges are not supported for non-quality issues."
Core Content
Returnable/Exchangeable Items
Obvious Defects
Wrong Item Received
Transportation Damage (Unboxing Video Required)
Non-Returnable/Exchangeable Items
Personalized Customization
Weared Earrings (Hygiene Regulations)
Man-Made Damage
Return Process
Contact Customer Service → Provide Evidence → Review → Return Address
Refund Timeframe
7-14 days after confirmation of receipt. Refund via Original Payment Method
International Return Shipping Fees
Mostly borne by the buyer (must be clearly stated)
V. Payment Policy
Supported Methods
Visa / Master / AMEX
PayPal
Apple Pay / Google Pay
Strip / Shopline Pay
Payment Security
SSL Encryption
Complete payment information is not stored.
Currency Information
Automatically converts exchange rates based on visitor's region.
Tax Information
Does the order amount include Value Added Tax (VAT)?
VI. Product Care and Warranty Policy
Applicable to pearls, K gold, and S925 silver.
Pearl Care Instructions
Disclaimer Regarding Gold Plating Fading
Free Repair Scope
Within 30 days: Free repair for manufacturing defects
Paid Repair Scope
Man-caused damage such as broken chains or cracked pearls
VII. Legal Notice
Copyright of website content belongs to the company.
Unauthorized reproduction of images, videos, and text is prohibited.
Brand logo and visual elements are trademark assets.
